The efficiency from the first point of contact, when I called to ask for a quote, was far above the competition. With all angles covered, Lori noted the potential challenges that could happen during the unit drop off, so I could prepare the zone accordingly and because of that, the unit was deposited in my driveway without a hitch. And all of my follow up questions that I had were answered very quickly by email which, when you’re juggling a million details during a big move, was tremendously appreciated!