Get a Quote
Choose Your Location

Our Frequently Asked Questions

You asked, we answered.

Whether you’re a first-time portable storage customer or just looking to clarify some of your questions, we can help. Here are the answers to some of our frequently asked questions.

General Questions

How many Go Mini’s containers do I need?

If well packed, in most cases a 20-foot Go Mini’s container will hold the contents of a 3-bedroom home without appliances. The 12-foot Go Mini’s containers will hold a 1 bedroom condo without appliances. It is best to carefully assess your belongings to ensure you choose the appropriate size for your storage needs.

What forms of payment do you accept?

We accept Visa and MasterCard.

Does rain or snow cause any problems for Go Mini’s containers?

All of our storage rental containers are designed to be watertight and weatherproof – and the majority are stored outside year-round. There are no issues arising from the weather.

Is there anything I can’t store?

No food or food products, no paint, explosive items, flammable items, or anything deemed illegal in Ontario is permitted in the containers.

What are the dimensions of a Go Mini’s containers?

All the containers are 8 feet high and 8 feet wide. We have three lengths available: 12”, 16” and 20”.

Why do I have four week rental periods?

The rental period of a unit is for 4 weeks, and therefore the payments are taken every 4 weeks (28 days).

What insurance do you carry?

We offer coverage of up to $5000.00 worth of damage when you store at our facility. ($25.00 every 4 weeks). Your insurance provider may include coverage for your Go Mini’s storage rental container within your existing policy.

Portable Storage Questions

How should a Go Mini’s container be loaded?

Heavy items should be positioned on the floor of the container, with lighter items on top. Use moving blankets to protect furniture and straps to secure belongings if necessary. The tighter the unit is packed, the more you will fit and the safer the contents will be.

How should I pack my belongings to store?

We recommend that you safely pack all of your belongings using bubble wrap and boxes where appropriate. We are able to provide packing and moving supplies, which can be easily added to your order during the quote process and delivered with your unit.

How long can a Go Mini’s storage container rental stay at my location?

The unit can stay at your location for the entire storage time. If you want the rental storage unit stored at our facility, then the rental container can stay at your location for as long as you need and we will pick it up when you are done packing. Unless a specific regulation defines the amount of time a container may be placed at your location, you may keep it for as long as you need.

How quickly can I get a Go Mini's storage rental?

Depending on the season and our schedule, containers can usually be delivered within 72 hours.

What happens to my container when Go Mini’s stores it?

The Go Mini’s storage rental container is taken to our highly secure storage facility and stored there until you, the customer, schedule a delivery date for the container. You can also have easy access to your container at the facility by making an appointment through the office, with a minimum of 72 hours' notice.

Moving Questions

How will Go Mini’s ensure that my contents are not damaged during the moving of the unit?

Go Mini’s has a great team of professional drivers who have years of experience moving our containers. Units are loaded slowly and safely on and off our trucks, and we also recommend and can provide our customers with packing supplies that will help keep your belongings secure inside the units.

Can I get help loading my Go Mini’s rental storage container?

Go Mini’s will recommend a few moving companies that we feel provide great services to their customers, and ours.  Most of our customers take advantage our flexibility and load and unload at their leisure.

How long can I keep my moving container?

For as long as you need! We understand that things don't always go according to plan and that your moving date may be changed to factors entirely out of your control. That's why we don't place any time limits on our container rentals.

Can you deliver a moving container to my location?

Since we operate out of Mississauga ON, we can easily deliver our containers anywhere in Southern Ontario. Visit our service areas page to learn more: or fill out our online quote form to get a quote for delivery to your location.

How does your moving container service work?

Our goal is to make your next move as simple as possible. Once you place your order, we'll deliver a container to your current address for you to load at your own pace. Once you're done, we can either move it directly to your new home for you or store it at our secure facility until you're ready to have it delivered. Learn more on our 'How It Works' page:

Delivery Questions

What space do I need for you to deliver?

We need just 9½ feet width clearance and a minimum 14 feet height clearance. We will also need 80-100 feet of clearance directly in front of where you want the container placed.

Do I need to be at the location when you deliver or pick up the container?

No, you simply need to ensure that there is sufficient space for us to deliver. As a courtesy, we will call and confirm delivery instructions one day prior to delivering or picking up your container.

How will you prevent damage to my driveway when you deliver my container?

Wood boards are placed under the rubber-coated wheels of the units to disburse the weight and protect your driveway.

Didn’t find what you’re looking for? Give us a call or send us a chat request and our customer service team will be happy to help you find the answer.

Have a Question?